How every repair moves forward

Each laptop is logged and evaluated at intake. No parts are ordered and no work begins until you have reviewed and approved the scope and estimated cost.

We record your device, reported symptoms, and condition on arrival, then run a systematic diagnostic evaluation.

You receive the proposed parts, scope, and estimated cost. Repairs proceed only once you approve them.

Approved hardware or software work is carried out at the bench, with each component handled carefully.

Before pickup, we test the repaired device and confirm it performs as agreed on your estimate.

Existing clients can share our details with colleagues and friends who need laptop repair. Referral details are available here so you can pass them along easily.

Referral credits apply once a referred customer completes an approved repair. Ask at intake how your credit will be applied to your next visit.